Terms of Use – Vwelfare.com
Effective Date: August 2025
1. Introduction
Welcome toVwelfare.com، the official platform of V Welfare Mental Health Center, a licensed and registered mental health provider based in Amman, Jordan. By accessing or using our website or any associated services, you agree to abide by the following terms and policies.
2. Use of the Website
- You must be at least 18 years old to use this website or engage in any of our services.
- This website is intended for educational, supportive, and administrative purposes related to mental health care.
- It does not replace medical or psychiatric diagnosis, emergency intervention, or therapy.
3. Medical Disclaimer
Information on this site is not intended as a substitute for clinical assessment, therapy, or medical care. If you are experiencing a crisis, contact emergency services (911) or visit the nearest hospital.
4. Privacy and Data Protection
We collect and store data in compliance with applicable Jordanian data protection laws. Data collected through online forms, chats, or email is treated confidentially and used only for clinical and administrative purposes. For details, refer to our Privacy Policy page.
5. Booking and Payments
- All sessions must be booked through authorized staff or the website.
- Payment is required in advance and may be made by cash, card, or transfer.
- Sessions canceled less than 24 hours before their scheduled time are unrefundable.
6. Refund and Cancellation Policy
- You may request a refund within 7 days if a service was not delivered as agreed. Evidence may be requested.
- Canceling before 24 hours of the appointment is subjected to 50% service fee.
- Refunds, when approved, are processed within 14 business days via the original payment method.
7. Emergency Policy
V Welfare does not provide emergency psychiatric care outside working hours. In emergencies, contact 911 or visit the nearest hospital. Internal emergency protocols apply only during operating hours and are available at the center.
8. Intellectual Property
All content, logos, visuals, and documents on this website are the property of V Welfare Mental Health Center and may not be copied, republished, or distributed without written permission.
9. Changes and Updates
We reserve the right to update these terms and policies without prior notice. Continued use of the site constitutes acceptance of any changes.
10. Governing Law
These terms are governed by the laws of the Hashemite Kingdom of Jordan. Any disputes shall be subject to the jurisdiction of Amman courts.